Takeaways From the COVID-19 Pandemic to
Help Us Improve Future Service

Virtual Town Halls
December 9-11, 2020
Via Zoom

NACUFS will be hosting six Regional Virtual Town Halls focused on the lessons learned during the COVID-19 pandemic. During the COVID-19 pandemic, institutions had to adapt rapidly. These changes helped improve in areas of customer service, technology, innovation, and more. Going forward, how will institutional members apply these new ideas to their dining operations? Join each region for a discussion on these topics, and the legacy COVID-19 will leave on college and university dining operations. 

The panelists would like to hear your questions and be able to address them during the Virtual Town Hall. Please submit your questions no later than Tuesday, December 8 on NACUFS Connect in the appropriate regional discussion (please note that NACUFS Connect is only available to our institutional members). You will also have the opportunity to ask questions during the Virtual Town Halls.

Join any region that interests you for a discussion on takeaways from the COVID-19 Pandemic to help us improve future service. Register today!

Can’t make it? No problem! The Virtual Town Halls will be recorded and made available the week of December 14.

Continental Region Virtual Town Hall
December 9, 11:00 a.m. Eastern/10:00 a.m. Central/9:00 a.m. Mountain

Moderators:

• Chris Nukaya, 2020 regional ambassador

Panelists:

• Mike Kosevich, associate director, Montana State University
• Kim Poganski, director of culinary services, College of St. Benedict
• Liz Poore, director of dining services, Colorado State University

Midwest Region Virtual Town Hall
December 9, 1:00 p.m. Eastern/12:00 p.m. Central

Moderators:

• Verne Scholl, 2020 regional ambassador
• Jennifer Powers, 2021 regional ambassador

Panelists:

• Jill Irvin, director of university dining, University of Iowa
• Zia Ahmed, senior director dining services, The Ohio State University
• Peter Testory, director of dining and culinary services, University of Wisconsin-Madison

Mid-Atlantic Region Virtual Town Hall
December 10, 11:00 a.m. Eastern

• Richard Clow, 2020 regional ambassador

• Jennifer Hickey, director of dining services, Washington & Lee University
• Brian Grove, senior associate director, Virginia Tech
• Errol A. Huffman, director of dining services, Dickinson College

Northeast Region Virtual Town Hall
December 10, 1:00 p.m. Eastern

• Chuck Nicosia, 2020 regional ambassador
• Van Sullivan, 2021 regional ambassador

• Virginia Dunleavy, director of dining and catering, Rhode Island School of Design
• Eric Blackledge, executive director, University at Buffalo
• Jennifer Stonewell, director of human resources, SUNY Morrisville
• Tanzania Cannon-Eckerle, director of human resources, University of Massachusetts Amherst
• Chef James Webb, senior executive chef, SUNY Cortland

Southern Region Virtual Town Hall
December 11, 11:00 a.m. Eastern/10:00 a.m. Central

• Michael Morgan, 2020 regional ambassador 

• Holly Grof, RD, RDN, dining services coordinator, The University of Alabama
• Heather Young, marketing director, The University of Alabama
• Mike Betzold, assistant director – hospitality services, Texas Tech University
• Alan Cushman, marketing manager – hospitality services, Texas Tech University
• Joe Anderson, general manager, Georgia Southern University
• Michael Doyle, general manager galley dining commons, Georgia Southern University

Pacific Region Virtual Town Hall
December 11, 11:00 a.m. Mountain/10:00 a.m. Pacific

• Chris Anderson, 2020 regional ambassador

• Dan Faires, assistant director, retail dining, University of Washington
• Tara Sanders, assistant director of nutrition and sustainability, Oregon State University
• Christine Carlson, senior associate director, University of Arizona
• Derek Holl, project planning analyst, University of California San Diego